WellWay Transport Privacy Policy

Effective Date: June 27, 2026

Welcome to WellWay Transport. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our non-emergency medical transportation (NEMT) services.

1. Information We Collect

Personal information: name, phone, email, addresses, DOB (when required), emergency contact, insurance/Medicaid info, and website form submissions. Technical data may include IP address, browser, device info, pages visited, and cookies.

2. How We Use Your Information

To schedule transportation, respond to inquiries, verify eligibility, improve services, communicate updates, comply with legal requirements, and maintain security.

3. Sharing Information

We do not sell your personal information. Information may be shared with insurers, healthcare providers, trusted service providers, government agencies when required by law, or emergency personnel when necessary.

4. Cookies

Our website may use cookies to improve your experience.

5. Data Security

We use reasonable safeguards to protect your information.

6. HIPAA Notice

Protected health information is handled in accordance with applicable laws.

7. Your Privacy Rights

You may request access, correction, deletion where applicable, or ask how your information is used.

8. Third-Party Links

We are not responsible for third-party websites.

9. Children's Privacy

Our website is not intended for children under 13.

10. Changes

We may update this policy from time to time.

11. Contact Us

WellWay Transport
Phone: (216)565-8559
Email: transportwellway@gmail.com
Address: 10000 W Ridgewood Dr, Parma Heights, OH 44130